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If you feel that you have been unfairly treated or are not satisfied with our decision on your complaint, it is open to you to contact the Office of the Ombudsman. By law the Ombudsman can investigate complaints about any of our administrative actions or procedures as well as delays or inaction in your dealings with us. The Ombudsman provides a free, impartial and independent dispute resolution service. Contact Details are as follows Office of the Ombudsman 18 Lower Leeson Street Tel: Lo-call 1890 22 30 30 Tel: 01 6395600 Fax: 01 6395674 Email: ombudsman@ombudsman.gov.ie .
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